Key Account Manager – Schools

We are looking for a Key Account Manager (KAM) to manage, retain, and grow relationships with partner schools. This role will focus on renewals, timely collections, upselling & cross-selling opportunities to ensure long-term partnerships and revenue growth. Build and maintain strong relationships with school management (Principals, Correspondents, Coordinators). Drive renewals and ensure 100% timely fee collections from existing schools. Identify opportunities for upselling and cross-selling additional programs, workshops, and products to existing partner schools. Act as the primary point of contact for all school accounts, ensuring smooth issue resolution and high customer satisfaction. Track account health, engagement levels, and proactively address concerns to improve retention. Work closely with internal teams (Sales, Implementation, Academics, Operations) to deliver value to schools. Maintain detailed MIS/reports on renewals, collections, upsell opportunities, and overall account performance.

Bachelor's/Master's degree in Business, Marketing, or related field.