Incident and Change Manager for Mumbai

Incident and Change Manager. This role involves Stakeholder / Business Management / Project Management, including Customer Relationship Management, Process / Service Improvements and Adherence, and Project Control, Management and Review / delivery. It also includes Team Management – providing guidance and mentorship to the team, conducting performance appraisals, and participating in organizational initiatives. Client Engagement involves determining client requirements through contact, site visits, benchmarking, and data analysis. The role requires the delivery of communication received from senior management/client to the team members through team meetings.

The eligibility criteria for this job are not mentioned in the job description.