Cluster SQA Manager

Driving, coaching, and auditing of 4DX activities. Drive SMP adherence Strategize & drive HO & Zonal initiatives in close co-ordination with ZVP/RVP Data analysis along with problem identification & suggesting solutions. NEW RDM /New Branches / SPL30 Branches productivity-( Lic and APE ) Ensure Efficient NEW RDM Onboarding - Ensuring their development activities happen as per process and requirement (Recruitment and Sales) Responsible for implementation and institutionalization of Internal Business Processes Ensuring quality of business & same month new business conversion ratio 85% Customer Complaints & Grievances analysis, monitor redressal status

• Seniority: Senior Level
• Languages: English