K
HO Ops - DP - Team Member - West - Corporate
Kotak Securities
Hinganghāt
Full-Time
0-3 Years experience
Description
- Vendor Billing Management Own the end-to-end vendor billing cycle : invoice receipt, validation, coding, approvals, posting, and payment follow-ups. Reconcile vendor statements, track accruals, and resolve billing discrepancies within defined TATs . Maintain vendor master data , contracts, rates, and SLAs; monitor spend vs. budget and highlight variances. Coordinate with Finance/Accounts Payable for timely disbursements; prepare aging reports and dashboards. Partner with vendors to optimize billing processes , introduce automation, and reduce manual errors. 2) KRA / CKYC Knowledge & Execution Perform KYC/KRA/CKYC checks during account opening; ensure records are complete, accurate, and regulatory compliant . Validate client documents (POI/POA, PAN, Aadhaar, FATCA, etc.) and resolve KYC exceptions . Interface with KRA/CKYC systems to fetch, register, and update client KYC details; maintain audit trails. Support periodic KYC refresh/re-KYC , and ensure timely remediation of pending cases. 3) Trading Modification Manage end-to-end onboarding : application intake, verification, document checks, data entry, in-principle approvals , and activation. Process account modifications (contact details, segment enablement, nominee change, bank/DP updates, risk profile edits) with proper authorization. Ensure seamless coordination with Compliance, Risk, Tech, and Sales for smooth go-live. Maintain accurate system records , logs, maker-checker controls, and audit readiness . 4) Escalation Management Act as point of contact for client and internal escalations related to onboarding, KYC, and billing. Triage and prioritize issues, conduct root-cause analysis, and drive swift resolution within SLA/TAT . Build preventive actions and SOP enhancements to reduce recurring escalations. Provide status updates to stakeholders; publish weekly/monthly escalation and RCAs . Required Skills & Competencies Domain: Strong understanding of KRA/CKYC , trading account opening processes, and brokerage/back-office operations. Process & Compliance: Maker–checker discipline, documentation rigor, and audit readiness. Billing & Reconciliation: Invoice validation, accruals, ledgers, vendor statement reconciliation, and variance analysis. Systems: Experience with KRA/CKYC portals , back-office trading platforms , CRM, and basic ERP/AP modules (e.g., Tally/Oracle/SAP—nice to have). Analytical: Data accuracy, pattern recognition, root-cause analysis. Communication: Clear written/verbal communication; stakeholder and vendor coordination. Ownership & Result Orientation: Meeting TAT , SLA , and quality metrics consistently. Escalation Handling: Calm under pressure, structured problem-solving, and effective follow-through.
Eligibility Criteria
- Seniority: Mid Level
- Languages: English
About Kotak Securities
subsidiary of Kotak Mahindra Bank