Team Leader - Telesales

Company Description:

At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.

Job Description:

Responsibilities:

• Team Leadership: Lead a sales-oriented team. Drive motivation, performance, and coaching for daily, weekly, and monthly sales targets.

• Sales Execution: Oversee pitch quality, objection handling, conversion strategies, and upselling/cross-selling of products.

• User Engagement: Strategise outreach efforts to maximise touchpoints and conversions from our subscribed user base. Design scripts and selling frameworks with the team.

• Data and Metrics: Track sales metrics and team productivity. Share daily reports and insights with leadership.

• Performance Reviews: Conduct weekly reviews with the team and assist with individual and team improvements

  Requirements:

• Graduate in any field

• Excellent Communication Skills - Verbal & Written

• 2+ years of Sales team handling experience.

• Strong experience leading sales/target-driven teams.

• Excellent in pitching, objection handling, and user communication.

• Proficient in Excel and reporting tools; data-first mindset.

• High ownership, ability to operate under pressure, and hunger to deliver results.

• Ability to coordinate on calls and host presentations.

• Hospitality experience is a plus

• This is an 'In Office' role.

• 24/7 rotation Shifts, 6 days work week (Mon - Sun)

Qualifications:

Any Graduate