Front Office Manager

Responsibilities:
Front Office & Client Management:

• Manage clients' calendars and appointment scheduling efficiently.
• Interact with clients and clearly explain clinic services, treatments, offers, and schemes.
• Handle client grievances professionally and provide appropriate solutions to ensure high levels of client satisfaction.
• Introduce and promote the latest organizational offers and schemes to clients.

Billing, Records & Reporting:

• Perform analysis, billing, and invoicing activities accurately.
• ⁠Maintain patient records in both physical files and computer systems, ensuring confidentiality and accuracy.
  Analyze data and prepare periodic reports for management review.

Pharmacy & Inventory Management:

•⁠ ⁠Manage pharmacy operations and maintain adequate inventory levels.

•⁠ ⁠Oversee inventory for medical, pharmacy, and other clinic supplies.

•⁠ ⁠Monitor stock usage and ensure timely reordering to avoid shortages.

•⁠ ⁠This is a multi-tasking role requiring a high level of proactiveness, attention to detail, and the ability to manage front office, operational, and clinical support responsibilities simultaneously.

•⁠ ⁠The role demands strong coordination skills, problem-solving ability, and a hands-on approach to ensure smooth clinic operations and superior patient experience.

•⁠ ⁠Housekeeping & Facility Supervision

•⁠ ⁠Doctor Assistance & Treatment Preparation

•⁠ ⁠This is a multi-tasking role requiring a high level of proactiveness, attention to detail, and the ability to manage front office, operational, and clinical support responsibilities simultaneously.

•⁠ ⁠The role demands strong coordination skills, problem-solving ability, and a hands-on approach to ensure smooth clinic operations and a superior patient experience.