Executive - Operations

Executive – Operations Role Summary Manage an assigned department within a Fulfillment Center / Sort Center , ensuring smooth shift operations, productivity, quality, SLA adherence, and manpower utilization. Key Responsibilities Own day-to-day operations of the assigned department/shift . Plan and deploy manpower based on volume and operational requirements. Monitor productivity, SLA, CPT, throughput, quality, and process adherence . Ensure compliance with SOPs, safety, quality, and audit standards . Track operational performance through MIS, dashboards, and daily reports . Identify operational gaps, conduct RCA , and drive corrective actions. Coordinate with upstream/downstream teams for smooth shipment flow. Handle operational escalations and ensure timely resolution. Support team training, engagement, and performance management . Drive process improvements and maintain a safe, disciplined, and productive workplace. Key KPIs Productivity | SLA/CPT | Throughput | Quality | Manpower Utilization | Process Adherence | Safety | Audit Compliance | RCA Closure Experience 1–3 years of experience in Fulfillment Center, Sort Center, Warehouse, Logistics, E-commerce, or similar high-volume operations.

• Experience: 1+ year
• Seniority: Entry Level
• Languages: English