Store Manager

Responsibilities

·       Working towards monthly and daily targets.

·       Store day-to-day operations.

·       Plan day to day task & rooster for sales executives

·       On the floor execution of sales strategy from the organization

·       Develop and arrange promotional material and in-store displays

·      Ensure adherence to SOP at store

·      Stock Management

·      Ensuring high level of customer satisfaction

·      Excellent work ethic and time management skills

·      Ensure adherence to Store etiquette and at store timing

·      Maintaining accurate records

·      Completion of monthly staff evaluation.

·      Completion of all KPIs as defined by the organization.

·      Sales

o   Inviting customer to outlet (Customer Approaching) o   Introduce customer to the concept of MYOP. o   Demonstrating and presenting products o   Support the customer to identify the right perfume

·      Store cleanliness and merchandising.

·      Cash deposit to bank or to the Payment collection

·      Stock Audits

·      Monitoring billings and sales on regular basis

·      DSR and daily checklists.

·      Monitoring staff performance.

·      Placing stock request to HO

·      Validating and receiving stock.

Handling, resolving customer complaints and escalating to Cx dept if required

• Working towards monthly and daily targets.
• Store day-to-day operations.
• Plan day to day task & rooster for sales executives.
• Ensure adherence to SOP at store.
• Excellent work ethic and time management skills.
• Ensure adherence to Store etiquette and at store timing.
• Maintaining accurate records.
• Completion of monthly staff evaluation.
• Completion of all KPIs as defined by the organization.