Technical Support Engineer Intern

Key Responsibilities:



•	Respond to customer inquiries via email, phone, and chat in a timely and professional manner.



•	Assist customers with product-related questions, technical issues, and general inquiries.



•	Troubleshoot problems and provide appropriate solutions or escalate issues as needed.



•	Maintain accurate and detailed records of customer interactions and transactions.



•	Collaborate with other team members to ensure seamless customer experiences.



•	Provide feedback to the product development team based on customer insights and feedback.