Associate Specialist, Implementation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Specialist, Implementation

"Job Overview: In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard implementation activities ensuring quality and reliability of the implementations.

Major Accountabilities: • Provide end-to-end project execution throughout basic processing implementation projects. • Drive basic customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology. • Guide customers through applicable MasterCard processing rules, specification and documentation • Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers, • Handle multiple basic customer processing implementation projects in parallel.

Education: Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience. Knowledge / Experience: • One to three years of "Information Technology" system knowledge, with basic understanding of network technology, applications, and project management. • General knowledge in payment transaction processing and industry business principles. • General understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles. • General understanding of the 4 party model and the full transaction lifecycle for MasterCard brands Skills/ Abilities: • Ability to interact well with the customer • Good verbal and written communication skills • Self Starter with a desire to learn independently • Basic project management skills • Ability to manage change in a technical work environment • Ability to understand theory /principles • Ability to work as a part of a cross functional team"

Corporate Security Responsibility

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.