HR Operations Analyst

Overview Work Location – Hyderabad Experience – 3- 5 Years Shift Timing – 2:00PM to 11:00PM IST ( During Day light Savings: 3:00PM to 12:00PM IST) Hybrid Mode – 3 Days work from office per week Skills – Must have UK HR Experience (Hire to retire), Onboarding, Offboarding Join us at OGS We are OGS—Omnicom's Integrated Solutions Engine that brings together a global talent community and connected capabilities in data, creative, media, commerce, and technology to build adaptive, future-ready solutions. We are redefining the global capability center - not as an offshoring hub, but as a true inside edge. OGS is the place where the future is tested, built, and scaled for the world's most ambitious agencies and clients. With over 4300+ talented professionals in India, we are proud to be a diverse, inclusive, and collaborative community that thrives on innovation and excellence. Our teams work with some of the world's most iconic brands, helping them move faster and achieve more—everywhere. We are growing rapidly and looking for passionate individuals to be part of this journey. Let us build this, together! Responsibilities We have an exciting role of Human Resources Analyst to support Omnicom agencies to perform employee lifecycle managed activities. The Analyst will support the employee lifecycle processes, providing proactive onboarding and employee services to the team and to other internal stakeholders, delivering hire to retire process optimization. New starters o Draft contracts to agreed Service Level Agreements (SLA's) and flag any delays to the HR Operations Manager o Issue reference requests and file responses o Complete correct onboarding system access tickets o Complete correct equipment tickets for laptops and computer accessories (Paige) o Ensure correct server and email groups are requested (Paige) o Ensure equipment is ready ahead of the first day and escalate any delays Current Employees o Respond to routine employee requests o Update systems with employment classification changes (Register, Reach, Paige, Workday) o Draft contract amendment letters o Document payroll updates o Draft Length of Service Award letters o Draft mortgage/rent references o Any other ad-hoc administration as requested Leavers o Draft leaver letters and calculate holiday entitlements o Complete all off-boarding processes, including tickets (Paige) and monitor equipment collection o Draft reference letters Trackers o Keep all HR Operations excel trackers up-to-date, including starters and leavers, freelance, Paige ticket requests and equipment ticket logs o Filter and sort trackers to provide updates and be able to report data. Payroll and other HR System Administration and Reporting • Support Reach/Workday (payroll system) updates with starters, leavers and other changes (salary, hours, addresses) in line with deadlines • Keep holiday & sickness system up to date with starters, leavers, transfers and other changes on a regular basis • Support reporting for the HR Team from payroll and absence management system • Support HR Operations dashboard reporting • Support in the completion of data audits on employee data in line with Information Security guidelines including access rights and compliance training Freelance Resource • Onboard and offboard freelancers in line with the agency's compliance requirements using Register, Paige, Workday systems • Draft contracts and NDA's to agreed Service Level Agreements (SLA's) and flag any delays to the HR Operations Team Leader Benefits • Respond promptly to employee benefit emails (GP, Nutritionist, Physio, Exercise, etc) and answer queries about appointments and re-scheduling as needed • Provide benefit administration including 'Hobby funds' • Support the team with season ticket loan administration Filing, Document Management and Process Administration • Responsible for keeping all employee and freelance electronic files up to date and in an organised structure • Maintain filing systems in line with data retention policies • Help keep HR Operation Administration Processes current by documenting updates Qualifications Must-Have Qualifications & Experience: This may be the right role for you if you have: Graduate | Post Graduate Degree 3-5 years of experience in HR operations Superior communication skills (verbal and written) Possess a strong sense of what quality resume/work history looks like and understand the many complex requirements of multiple roles across all disciplines Time Management - Ability to multi-task and prioritize Desirable Skills & Attributes HR Ops Onboarding, Offboarding Why Join Us? At Omnicom Global Solutions India, work is more than a job—it is a space to grow, thrive, and feel celebrated. We foster a culture built on integrity, respect, equity, pride, and belonging, offering a holistic employee experience that empowers real impact. What Makes Life at OGS Special: Trust Through Transparency & Integrity: We keep things open and fair with easy access to leaders and HR, ways to share your feedback, and clear processes that ensure honesty and accountability. Culture of Support & Care: We prioritize your well-being through comprehensive benefits (Group Personal Accident Insurance, Health Insurance, Group Term Insurance), flexible leave options (Care4Me, MeDay, paternity leave, maternity leave, bereavement leave), structured onboarding, and resources for emotional and physical health. We also offer complimentary meals, sports facilities like a TT table, subsidized CULT gym membership, and cab services at subsidized rates—because your comfort matters. Our people-centric policies drive equity for all. Recognition & Growth: We empower your career through sponsored learning, leadership development programs, internal mobility opportunities, and meaningful recognition—celebrating impact while enabling continuous growth. At OGS India, we are not just hiring for a role—we are inviting you to join a purpose-driven, people-first culture where your growth, well-being, and individuality are celebrated every step of the way.