EdgeOps Engineer

EdgeOps Engineer

Key Responsibilities 

• • Provide expert technical support and troubleshooting for internal teams and external clients.
  • Monitor system performance and proactively identify and remediate issues to ensure optimal uptime.
  • Maintain secure, reliable, and up‑to‑date hardware and software environments.
  • Lead and execute day‑to‑day IT operations related to Edge infrastructure.
  • Document troubleshooting procedures, operational workflows, and maintenance activities to ensure consistency and knowledge sharing.
  • Collaborate with vendors and internal stakeholders to plan, coordinate, and implement updates and enhancements.
  • Enforce security standards and compliance requirements across all supported systems.
  • Ensure alignment with company policies, operational frameworks, and industry best practices.

Required Competencies 

• Primary Technical Skills

Strong proficiency in:  

• • VMware vSphere and vCenter
  • VMware Aria Operations
  • vSAN / NAS technologies
  • Solid experience in Linux system administration (RHEL 7 / 8 / 9).
  • Ability to perform hardware monitoring and provide production support.
  • Hands‑on experience with backup and recovery solutions such as Veeam and Rubrik.
  • Strong understanding of security principles, controls, and operational security practices.
  • Advanced troubleshooting and problem‑solving capabilities.
  • Working knowledge of ITIL service management frameworks (Incident, Problem, Change, Request).

• Secondary Technical Skills

• • Ability to prepare high‑level technical and operational documentation (optional).
  • Experience managing data center infrastructure hardware.
  • Knowledge of platforms such as:
  • Dell VxRail
  • Lenovo Xclarity
  • HPE SimpliVity
  • Exposure to enterprise‑scale infrastructure environments.
  • Experience or understanding of disaster recovery planning and execution.
  • Familiarity with monitoring and observability tools such as Nagios, Grafana, and Splunk.
  • Basic understanding of automation tools and infrastructure automation concepts.