SSC Specialist IV, Accounts Payable

Company Overview

Motivated by unwavering values, and ingrained with a passion for innovation, Michelman is a global developer and manufacturer of specialized sustainable chemistry used in industrial and agricultural coatings, digital printing, consumer packaging, and advanced composites for automotive and aerospace. From helping grow food and keep it fresh, to making vehicles lighter and more fuel efficient, to shielding our homes from the elements, Michelman's environmentally conscious solutions protect and enhance the materials that shape our world.

Michelman is proud of the values-focused work environment that we have crafted. We pride ourselves on our values of integrity, respect, and success. With our dedication to your technical and professional growth, in addition to our rigorous onboarding experience, we guarantee that you will find yourself challenged in new ways.

General Summary

Michelman is searching for an Accounts Payable Specialist to join its Share Services Center. You will have the primary responsibility of processing vendor invoice exceptions as reported by Michelman's Accounts Payable automation software and ensure batches are posted to the ERP timely.  This role is essential to the daily operations of the business and ensuring accurately recorded expenses. We are looking for an individual who is eager to learn, able to communicate across departments and regions, and apply their critical thinking skills to their work. Associates working as a part of the Shared Services team will help to support our global operations in the US, Luxembourg, Belgium, Singapore, China, and India.

Primary Responsibilities

• Accounts Payable
  • Processing Invoices
    • Monitor and review exceptions flagged by the AP automation software in a timely manner, including unmatched invoices, potential duplicate payments, GL account coding issues, and pricing discrepancies.
    • Develop an understanding of the nature and business purpose of invoices to ensure appropriate processing, coding, and approval.
    • Assign appropriate functional approvers for non-PO invoices based on vendor, cost center, or department when not automatically routed by the system.
    • Use AP automation software to import invoices accurately into the ERP system.
    • Identify and escalate required corrections related to indirect tax treatment based on applicable jurisdictional rules.
    • Collect, validate, and retain required vendor documentation in compliance with local tax and regulatory requirements.
    • Coordinate with Master Data Governance to ensure supplier master data changes, including tax IDs, remit-to addresses, payment instructions, and contacts, are processed accurately and on a timely basis in the ERP.
    • Respond promptly and professionally to inquiries from vendors, internal business partners, and regional accounting teams according to SLAs.

 

 

• Exception Handling
  • Communicate effectively with vendors to research and resolve invoice and payment discrepancies, obtain missing or corrected information, address payment errors, and communicate expected payment timing.
  • Investigate invoice and payment exceptions by coordinating with internal stakeholders, reviewing supporting documentation, and identifying root causes to achieve timely resolution.
  • Maintain clear and accurate documentation of exception resolution activities, including vendor correspondence and internal approvals, in accordance with AP policies and audit requirements.
  • Share knowledge and provide informal guidance to AP team members on exception handling procedures and common issues, as needed.

 

• Process Optimization
  • Analyze recurring invoice and payment exceptions to identify underlying causes, working collaboratively with Procurement, Accounting, IT, and other functional teams to support sustainable resolution.
  • Use experience and problem-solving judgment to recommend and support implementation of management designed process or system improvements that reduce manual effort and prevent repeat exceptions, in coordination with the regional controllership, SSC management, and global process owners.
  • Review exception trends and operational feedback to identify improvement opportunities and raise observations or proposed enhancements through established SSC or global governance channels.
  • Incorporate feedback and direction from the global accounting team into daily processes, work instructions, and system usage to support consistency and ongoing improvement.

 

• General Accounting
  • Apply a strong working knowledge of company policies, accounting principles, and regulatory requirements when resolving AP exceptions and advising team members on appropriate treatment.
  • Support month-end close activities related to Accounts Payable, including reviewing or preparing AP reconciliations, investigating reconciling items, and assisting with required close reporting.
  • Serve as a functional resource for escalated AP and general accounting questions, coordinating with regional accounting teams as needed to ensure timely and accurate resolution.
  • Ensure invoices and supporting documentation are properly retained in accordance with company document retention policies and audit requirements.
  • Promote consistent application of accounting and AP procedures across the team by supporting adherence to standard practices and identifying gaps or risks.
• Department Support
  • Provide backup and cross-coverage support within the Accounting Shared Services Center as needed to ensure continuity of operations and timely completion of work.
  • Responsibilities may include additional accounting-related tasks or projects assigned to support business and operational needs.

 

Critical Competencies, Knowledge, Skills, and Abilities

• Attention to detail
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Proven ability to effectively and collaboratively interact with various levels of staff and management
• English language fluency is required

 

Education and Experience

• 3-4 Years of experience

 

Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

About Michelman

Michelman is proud of the values-focused work environment that we have crafted. We pride ourselves in our focus on our values of integrity, respect, and success. With our dedication to your technical and professional growth in addition to our rigorous onboarding experience, we guarantee that you will find yourself challenged in new ways. We offer an excellent salary, incentive and benefits package in a dynamic, empowered team environment.

No phone calls please. Michelman does not hire individuals who use tobacco products. All candidates will receive a drug test prior to beginning employment which will include a test for tobacco products.

For more information about Michelman, please visit https://www.michelman.com/.

It is Michelman, Inc. policy to seek and employ qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, religion, national origin, age, sexual orientation or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michelman is an Equal Opportunity Employer Minorities/Females/Disabled/Veterans