QA - Manager

Mosaic Wellness is building digital first, health brands for elective health concerns. Man Matters, is a digital elective health platform for men, helping 2.5M+ men every year diagnose and solve for their hair loss, beard growth, fitness and nutrition concerns by offering personalized treatment plans and access to expert doctors and health coaches. Be Body Wise, is an online women's elective health platform, serving 4M+ women every year by providing personalized solutions and doctor consults across concerns for hair health,body care, Sleep and nutrition. Little Joys, is an online health platform for kids, helping 2M+ parents every year solve for their child's physical, mental and emotional development by offering age-appropriate solutions for nutrition, immunity, brain health, bone health with access to expert doctors and nutritionists.Key Responsibilities 1. Supplier Qualification & AuditsConduct risk‑based on boarding, site assessments, and pre‑production audits.Schedule and manage supplier audits , including third-party audits.Follow audit procedures and oversee corrective and preventive actions (CAR/CAPA) 2. MQM & Food Safety ComplianceEnsure adherence to MQM standards through training, audits, material risk assessments (MRAs), and verification.Escalate critical non‑conformities to relevant stakeholders 3. Risk & Specification OversightAssess raw material risks, challenge likelihood ratings, and maintain updated risk profiles.Advise on raw material, FG, and PM specifications to ensure supplier conformance. 4. Metrics & CAPA ManagementMonitor KPIs such as defect rates, on‑time delivery, audit pass rates, and CAPA closure effectiveness.Maintain documentation, performance tracking, and reporting systems 5. Continuous Improvement & InnovationDrive supplier performance enhancements and share external best practices with internal teams.Liaise with cross‑functional and cross‑function teams on strategic improvement projects 6. KPI Monitoring & ReportingManage supplier lists and regularly update SQA metrics.Prepare continuous improvement plans to elevate supplier status. 7. Stakeholder CollaborationPartner with procurement, R&D, QA, and other stakeholders to align sourcing strategy with quality goals.

Experience in Cosmetics, Food, Packaging, or FMCG B2B environments. Expert proficiency in Microsoft Excel. Strong background in supplier audits, MQM, CAPA, KPIs, and continuous improvement practices.