Consultant - Servicenow

We are seeking a skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in developing and customizing the ServiceNow platform to meet business requirements.

Job Description

• Develop and configure ServiceNow applications and modules (e.g., ITSM, ITOM, HRSD, CSM, CMDB, APM, GRC, ITAM, SPM, etc.).
• Customize ServiceNow workflows, business rules, client scripts, UI policies, and UI actions.
• Create and maintain integrations between ServiceNow and other systems using REST/SOAP APIs.
• Design and implement service catalog items with associated workflows and fulfillment automation.
• Work with stakeholders to understand business requirements and translate them into technical solutions.
• Participate in Agile/Scrum development processes and project lifecycle phases.
• Maintain technical documentation and knowledge base for ServiceNow configurations and processes.
• Provide support and troubleshoot issues related to ServiceNow functionality and performance.
• Ensure compliance with best practices in ServiceNow development, security, and data integrity.

Requirements

Requirements

• Candidate should be able to perform in a dynamically changing environment.
• Should have prior hands-on working experience in ServiceNow platform
• ServiceNow Platform Configurations and  ServiceNow Scripting, Best practices
• Integration to various solutions (SaaS, External Apps) using REST API / web service / JSON will be added advantage
• Ability to work with clients and partners directly and handle crunched timelines
• ​Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork.

Certifications

• ServiceNow Certified System Administrator (Desired)
• ITIL Certifications (desired)
• At least 1 mainline ServiceNow Implementation Certification (Desired)

Experience & Background 

• BE/B-Tech/MCA/BSc/BCA
• Implementation/customization experience on ServiceNow
• ITIL/ServiceNow
• Certifications will be an added advantage.
• Set up standards for quality control; measure and report performance against those standards
• Exposure on Service Now integration protocols with other application/systems
• Excellent attention to details, ability to multitask, and effective time management skills
• Knowledge of web based development languages; specifically JavaScript, Ajax

Benefits

Benefits

What we Offer

• Above industry-average remuneration
• Excellent learning & career progression
• Paid Time Off - Holidays / Vacation
• WFH / Flexible Schedule
• Health Insurance coverage (Family as well)
• Bonus & Incentives
• Free Industry-leading training, certification and support
• Employee Recognitions & Teaming Activities