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Join us as a Production Management Manager

• Build your career in a highly strategic role and help us shape the future of our business and the technical platforms on which it depends
• We'll look to you to provide support on the production management for an area or product to ensure availability for business use
• You'll be supporting the team's activities to make sure that platform integrity is maintained in line with the platform and technical roadmap releases

What you'll do

As a Production Management Manager, you'll making sure that the team's levels of service and quality of deliverable meet the needs of the business. You'll be driving continuous improvements of existing processes and procedures across production management disciplines.

In addition, you'll be collaborating with and influencing colleagues and stakeholders across the bank and third party suppliers on the applications under management, ensuring the timely delivery of solutions which support the business and are in line with the overall policies.

Day-to-day, you'll be:

• Supporting and managing in-bound work requests and ensuring both efficient and effective prioritisation and scheduling of work against agreed business schedules
• Building a satisfied customer base by managing relationships with all business and technology stakeholders through prompt and effective communication and reporting
• Making sure applications and infrastructure are fully compliant to mandated standards by adhering to processes and security compliance
• Making sure resilient and robust applications and infrastructure recovery plans meet the business recovery
• Making sure controls are applied and constantly reviewed, primarily against SOX controls to ensure full compliance to all policies and regulatory obligations

The skills you'll need

We're looking for someone with a technical understanding, including platform, technology, products and domains. You'll additionally need knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.

You'll also need:

• To be an experienced communicator, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration management skills
• Good experience of managing stakeholders effectively, building trust and rapport