Sales Officer - Customer Operations

Sales Officer - Customer Operations

Designation: Key Accounts Officer / Executive 
Reporting to: Area Sales Manager

Location: Lucknow

Role:

To manage the modern trade outlets like Big Bazaar, Dmart etc. and achieve the required sales 
target for the respective territory along with ensuring availability and visibility of Nestlé products in the 
outlets.

Job Description:

1. Planning Customer Plan 
   Planning an Integrated Commercial Plan for assigned customer  
   Develop rolling monthly sales plan at Customer/Account level for the following 3 months 
   Assortment Planning at Customer/Account level 
   Develop Account specific Activation Calendar on a Quarterly Basis

2. Customer Management 
   Achieving Volume Planned during OPL 
   Planning & Execution of Account Specific Activation Programs 
   Account Specific Customer Service 
   Price Control & Stability, Act as a single window  
   Terms of Trade Agreement & Implementation

3. Progress Review & Suggest Inputs to Generate Demand 
   Achievement & monitor progress of Redistribution value and volume targets 
   Present Account wise review on a Quarterly basis 
   Identify Gaps at customer level vis-à-vis Business Plans & suggest inputs  
   Ensure Nestle contribution to Account perpetually increases over time. Monitor, evaluate & Control CCS

Key Skills:

• Communication Skills
• Analytical Approach
• Networking Skills
• Flexible and Resourceful
• Innovativeness
• Poise & Confidence
• Understanding of sales systems and processes.

About Us

At Nestlé, our purpose is to shape a better and healthier world, inspire people to live healthier lives, and deliver impact at a scale that truly makes a difference. We believe in a diverse, supportive and collaborative culture one that encourages innovation, embraces new ideas, and empowers individuals and teams to win. We're driven by people who are friendly, respectful and inspiring people who genuinely care about the lives we touch every single day.

Diversity & Inclusion

At Nestlé, we are committed to building an inclusive workplace where everyone feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms gender, culture, abilities, backgrounds and perspectives because we believe it makes us stronger. We are dedicated to providing equal opportunities and creating an environment where people can bring their authentic selves to work and thrive.

Designation: Key Accounts Officer / Executive 
Reporting to: Area Sales Manager

Location: Lucknow

Role:

To manage the modern trade outlets like Big Bazaar, Dmart etc. and achieve the required sales 
target for the respective territory along with ensuring availability and visibility of Nestlé products in the 
outlets.

Job Description:

1. Planning Customer Plan 
   Planning an Integrated Commercial Plan for assigned customer  
   Develop rolling monthly sales plan at Customer/Account level for the following 3 months 
   Assortment Planning at Customer/Account level 
   Develop Account specific Activation Calendar on a Quarterly Basis

2. Customer Management 
   Achieving Volume Planned during OPL 
   Planning & Execution of Account Specific Activation Programs 
   Account Specific Customer Service 
   Price Control & Stability, Act as a single window  
   Terms of Trade Agreement & Implementation

3. Progress Review & Suggest Inputs to Generate Demand 
   Achievement & monitor progress of Redistribution value and volume targets 
   Present Account wise review on a Quarterly basis 
   Identify Gaps at customer level vis-à-vis Business Plans & suggest inputs  
   Ensure Nestle contribution to Account perpetually increases over time. Monitor, evaluate & Control CCS

Key Skills:

• Communication Skills
• Analytical Approach
• Networking Skills
• Flexible and Resourceful
• Innovativeness
• Poise & Confidence
• Understanding of sales systems and processes.

About Us

At Nestlé, our purpose is to shape a better and healthier world, inspire people to live healthier lives, and deliver impact at a scale that truly makes a difference. We believe in a diverse, supportive and collaborative culture one that encourages innovation, embraces new ideas, and empowers individuals and teams to win. We're driven by people who are friendly, respectful and inspiring people who genuinely care about the lives we touch every single day.

Diversity & Inclusion

At Nestlé, we are committed to building an inclusive workplace where everyone feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms gender, culture, abilities, backgrounds and perspectives because we believe it makes us stronger. We are dedicated to providing equal opportunities and creating an environment where people can bring their authentic selves to work and thrive.

Gurugram, IN

Gurugram, IN