Solution Architect

The Solution Architect – AI Adoption Services will be responsible for designing and driving enterprise-wide AI adoption programs using Adoptify AI's AdaptOps™ methodology. This role combines business process transformation, AI solution alignment, and user adoption strategy — ensuring that organizations move from pilot to scaled AI impact seamlessly. The ideal candidate bridges technical understanding and organizational change, guiding customers through assessing readiness, designing enablement plans, and operationalizing AI responsibly. Key Responsibilities 1. AI Adoption & Enablement Design •Lead discovery sessions to assess organizational AI readiness (people, process, platform). •Map business use cases to AdaptOps™ framework: Assess → Train → Validate → Scale. •Design AI adoption roadmaps covering strategy, governance, training, and rollout. •Develop change-enablement plans integrating learning pathways (NetCom Learning® + AI CERTs®). 2. Enterprise Solution Mapping •Collaborate with client stakeholders and technical SMEs to identify workflow automation and Copilot integration opportunities. •Translate business objectives into scalable adoption blueprints and measurable ROI outcomes. •Align architecture with Microsoft 365, Azure AI, and data governance environments. 3. Governance & Responsible AI •Embed compliance principles (ISO 42001, NIST AI RMF, GDPR, EU AI Act) into adoption playbooks. •Coordinate with internal audit and compliance teams to ensure transparent AI usage. •Document adoption KPIs, risk mitigation steps, and governance dashboards. 4. Cross-Functional Collaboration •Work with Delivery, Platform, and Product teams to ensure readiness of tools, templates, and labs (AI Labs 365®). •Liaise with marketing and client success teams to capture adoption stories, case studies, and metrics. •Support pre-sales in client discovery and proposal development. 5. Change Management & Evangelism •Lead stakeholder training, communication, and champion-network building. •Run AI enablement workshops and AdaptOps™ bootcamps for functional leaders. •Monitor adoption health through data analytics and feedback loops.

7+ years' experience in enterprise transformation, AI adoption, or digital enablement consulting. Proven track record designing and executing adoption programs for Microsoft, Google, or similar AI platforms. Solid understanding of AI governance, compliance, and change-management frameworks. Exceptional facilitation and communication skills; able to influence CXO-level clients. Strong analytical mindset — able to translate adoption data into business insights. Experience with enterprise environments (M365, Power Platform, Azure, ServiceNow, Salesforce, etc.).