Technical Publications Associate

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use. Your responsibilities: Develop comprehensive documentation that meets organizational standards. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content. Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success. Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications. Evaluate current content and develop innovative approaches for improvement. Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements. Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage. Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration. Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. Use photographs, drawings, diagrams, animation, and charts that increase users' understanding. Select appropriate medium for message or audience, such as manuals or online videos. Standardize content across platforms and media. Gather usability feedback from customers, designers, and manufacturers. Revise documents as new issues arise.

2-5 years of experience in authoring technical publications in compliance with STE in Aerospace industry (military or commercial). Awareness about AS9000 standards is desirable. Proven ability to handle multiple projects simultaneously, with an eye for prioritization. Proven ability to quickly learn and understand complex topics. Previous experience writing documentation and procedural materials for multiple audiences. Superior written and verbal communication skills, with a keen eye for detail. Bachelors in Aerospace Engineering, Mechanical Engineering or relevant field.