Mobiliser
NIIT Foundation
Description
- Community outreach and mobilisation
· Map the assigned catchment area and identify eligible candidates through community visits, educational institutions, youth groups, self-help groups, local bodies, NGOs and other approved channels.
· Plan and conduct awareness meetings, orientation sessions, help desks, campaigns and door-to-door outreach in line with the project mobilisation plan.
· Explain the programme, eligibility criteria, course structure, duration, learner expectations and available support accurately; avoid making unapproved commitments.
- Candidate counselling and screening
· Understand each candidate's education, interests, availability and career goals, and guide them towards the appropriate approved course or batch.
· Conduct preliminary eligibility screening and refer exceptional cases to the Coordinator or Project Manager for a decision.
· Address candidate and parent/guardian questions respectfully and encourage informed participation, especially among women and underserved groups.
- Registration and documentation support
· Support candidates in completing approved registration forms and submitting complete, valid documents within the required timeline.
· Verify basic completeness of names, contact details, age, education and supporting documents before forwarding records for enrolment.
· Coordinate with the MIS/centre team to ensure candidate information is entered correctly and duplicates or documentation gaps are resolved promptly.
- Batch formation and learner follow-up
· Maintain an active candidate pipeline and support formation of batches as per approved capacity, eligibility mix and project timelines.
· Confirm joining details with selected candidates and share only authorised information on schedules, venue, attendance and conduct requirements.
· Follow up on absentees, drop-out risks and disengaged learners; document reasons and coordinate suitable retention actions with the training team.
- Stakeholder coordination
· Build professional relationships with community leaders, institutions, employers and referral partners relevant to mobilisation.
· Coordinate daily with the Coordinator, trainers, centre team and MIS Executive on candidate status, enrolment, attendance and pending actions.
· Represent NIIT Foundation and the Cisco Project professionally during all field visits and public interactions.
- Reporting, evidence and compliance
· Maintain daily outreach, lead, counselling, registration, conversion and follow-up trackers in the prescribed format.
· Submit accurate daily/weekly updates and supporting evidence, including authorised photographs or attendance records where applicable.
· Take informed consent before collecting or sharing personal data or photographs, protect confidential information and use only approved communication channels.
· Immediately report safeguarding concerns, complaints, incidents, misinformation or unethical practices through the defined escalation process.
Education and Experience
· Graduate in any discipline; candidates with relevant community outreach experience and strong local networks may also be considered as per project norms.
· Typically 1-3 years of experience in mobilisation, field outreach, admissions, counselling, community development, skilling or education projects.
· Knowledge of the assigned geography, local communities, educational institutions and referral networks is strongly preferred.
· Willingness and ability to travel extensively within the assigned location.
Skills and Competencies
· Strong interpersonal, counselling and public-speaking skills
· Fluency in Hindi and the relevant local language; basic working English is desirable
· Basic smartphone, WhatsApp, email and spreadsheet/data-entry capability
· Persuasion and relationship-building without pressure or misrepresentation
· Target orientation, discipline, integrity and accurate record keeping
· Sensitivity to inclusion, gender, disability, safeguarding and beneficiary dignity
About NIIT Foundation
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