Customer Service Executive – Niyo Forex

We are seeking Customer Service Executive – Niyo Forex to join our team. They will be responsible for document collection in forex-cash delivery services. The ideal candidates should have presentable personality, basic communication skills and understanding of KYC documents collection. Key Responsibilities: Engage with customers for delivery & fulfilment of pre-booked customer leads for Forex Cash, which will be ordered by customers via pre-booked lead process. Collect documents from customers before product handover, help customers with basic documents collections and other information around cash handover. Actively participate in all training for product and process knowledge.

Minimum of bachelor's degree in any stream. Excellent communication in English (& Hindi) with local language proficiency. Interpersonal skills, with the ability to engage with HNI customers effectively. Knowledge of any financial products, sales & service will be an added advantage.