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HWSD Specialist
Nokia
Nokia India Pvt. Ltd., B Block, 7th Floor, Cyber Park, Sector 39, Gurgaon, Haryana 122018, India
Full-Time
0-3 Years experience
Description
HWSD Manager owns the end-to-end management of Hardware Services (HWS) transactions in progress, identifying, managing, and mitigating operational and delivery risks throughout the transaction lifecycle. The role ensures that customer Service Level Agreements (SLAs) are consistently achieved across all product and service offerings through effective coordination of cross-functional teams, proactive escalation management, performance monitoring, and continuous process improvement initiatives.
Eligibility Criteria
- Seniority: Mid Level
- Languages: English
About Nokia
A global leader in telecommunications and technology, enabling digital transformation across industries.