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Technical Care Specialist
Nokia
Nokia India Pvt. Ltd., B Block, 7th Floor, Cyber Park, Sector 39, Gurgaon, Haryana 122018, India
Full-Time
0-3 Years experience
Description
As Technical Care Specialist supports customers across technical support, operations, maintenance, network activities, and training, contributing to revenue growth and customer satisfaction throughout service lifecycle phases and stakeholders per service agreements, acting as the first contact for software and hardware issues, ensuring service readiness, advising product teams on serviceability, and escalating key issues as needed.
Eligibility Criteria
- Seniority: Mid Level
- Languages: English
About Nokia
A global leader in telecommunications and technology, enabling digital transformation across industries.