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Banking Operations Analyst
NTT DATA, Inc.
Jaitpur
Full-Time
3-6 Years experience
Description
- Graduate (Any) with minimum of 3 - 5 years of work experience in an international BPO Banking process. • Excellent understanding or an SME of KYC/AML/CDD experience is mandatory • Flexible to work in night Shifts • Excellent Oral & Communication skills in English • Strong understanding of KYC/AML concepts/process • Maintain the necessary SLA's and report out to the team manager on a regular basis • Anticipates problems and recognizes when to deviate from standard practices • Seeking assistance or to resolve complex issues with the help of process knowledge • Adhere to project requirements and department objectives • To follow technical protocols and general procedures guided by department objectives • Effectively communicate to coordinate job specific information and to collaborate with team members • Participating in the training programs based on business needs • Attending team meetings or customer calls (if required) • To perform Quality Audits based on process requirements Candidate should also be able to lead a team as a SME
Eligibility Criteria
- Experience: 3+ years
- Seniority: Mid Level
- Education: Bachelor's degree required
- Languages: English
About NTT DATA, Inc.
Preferences: Optional (nice-to-have's) ITIL foundation certified 6 sigma certifications Project Management certified Client management skills About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.