Customer Relationship Executive - Female only

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• Contact existing customers/distributors regularly through phone calls to maintain strong business relationships.
• Follow up with customers who have not placed orders for a long period.
• Identify customers with reduced order quantities and understand the reason for the decline.
• Encourage repeat orders by explaining product availability, offers, and company support.
• Inform customers about new product launches, schemes, and stock updates.
• Maintain proper records of customer interactions, order status, and follow-up activities.
• Coordinate with the sales and dispatch team regarding customer requirements and pending orders.
• Resolve basic customer concerns and escalate major issues to the concerned department.
• Ensure timely follow-up on pending payments or order confirmations when required.
• Build and maintain healthy relationships with existing customers to improve retention and sales continuity.
• Prepare daily/weekly reports on customer calls, responses, and order conversions.

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Requirements

B pharm,D Pharm or M Pharm graduates only
Good Communication skills
Good Negotiation skills
Proactive and smart ​

Responds spontaneously

Freshers can also apply
Hindi Mandatory