AI Engineer

We're seeking a AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on role with significant technical ownership. You'll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.

What success looks like:

Ship AI capabilities that measurably improve user outcomes (quality, time saved, throughput)

Build systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one

Iterate quickly using a tight loop of instrument → evaluate → improve → deploy

We're seeking a AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on role with significant technical ownership. You'll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences.

What success looks like:

Ship AI capabilities that measurably improve user outcomes (quality, time saved, throughput)

Build systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one

Iterate quickly using a tight loop of instrument → evaluate → improve → deploy

We're seeking a AI Engineer to design and ship production-grade agentic AI systems that automate complex workflows end-to-end. This is a hands-on role with significant technical ownership. You'll work closely with the Chief Architect, product, engineering, and domain experts to translate ambiguous, high-impact problems into reliable AI-driven user experiences. What success looks like: Ship AI capabilities that measurably improve user outcomes (quality, time saved, throughput) Build systems that are reliable by design: evals, observability, safety, and cost/latency controls from day one Iterate quickly using a tight loop of instrument → evaluate → improve → deploy 

What You'll Do

Agentic AI Feature & Workflow Development

• Build and integrate AI-driven features using LLM APIs (OpenAI / Azure OpenAI, Anthropic, Gemini on Vertex AI)
• Design and implement tool-using agents (structured function calling, schema validation, retries, fallbacks)
• Build multi-agent workflows when appropriate (e.g., planner/worker, reviewer/critic, specialist routing) and know when a simpler architecture is better
• Create agentic workflows such as document understanding, extraction, reasoning over evidence, task automation, and multi-step decision support
• Own context engineering end-to-end:
• dynamic context assembly (retrieval + state + tool outputs)
• context budgeting and compression/summarization
• grounding strategies to reduce hallucinations and improve consistency
• Implement retrieval-augmented generation (RAG) and search workflows using off-the-shelf vector stores and embedding services

Evaluation, Quality & Iteration (Core)

• Establish evaluation frameworks for accuracy, reliability, and output quality
• Build task-specific eval suites: golden datasets, adversarial cases, regression tests, and rubric-based scoring
• Set up automated evaluation pipelines and release gates (CI/CD-friendly) tied to prompt/model/version changes
• Define and monitor online metrics (e.g., task success rate, human override rate, safety flags, latency, cost) and run experiments/A-B tests where appropriate
• Use LLM-as-judge responsibly: calibrate, validate, and pair with human labels when needed

Engineering, Integration & Observability

• Develop scalable backend services and APIs that incorporate AI functionality
• Integrate AI pipelines into existing cloud, microservices, and event-driven architectures
• Implement observability and analytics for all AI features (tracing, evaluations, prompt versioning, cost tracking) Example tooling: Langfuse (and/or OpenTelemetry-compatible stacks)
• Ensure reliability, uptime, performance, and security of AI services
• Build internal tooling for evaluation, testing, prompt/version management, and safe deployment

Product & Collaboration

• Partner with product managers, designers, the Chief Architect, and domain SMEs to shape AI-first solutions
• Rapidly prototype concepts and iterate based on user feedback and measurable eval results
• Translate business problems into well-structured AI workflows without requiring ML model training
• Document system behavior, known failure modes, and operational playbooks

Governance & Safety

• Implement guardrails, checks, and fallback logic for safe and predictable AI behavior
• Help define and follow compliance, privacy, and responsible AI guidelines
• Design for safe tool execution (bounded actions, permissions, escalation paths, human-in the-loop review