Customer Service Executive

We are seeking a Customer Service Executive to handle customer queries, troubleshoot issues, and ensure an excellent user experience. The ideal candidate will be proactive, patient, and able to communicate effectively.

Key Responsibilities

✅ Respond to customer inquiries via calls, emails, and chat.

✅ Resolve issues and provide accurate information about the app.

✅ Guide customers on using app features.

✅ Maintain records of interactions and escalate unresolved issues.

✅ Gather feedback and suggest improvements to enhance customer satisfaction.

Requirements