
Rafting Guide
Outdoor Norway
Description
*You will guide safe river trips on up to Grade III & IV whitewater. This person must possess strong interpersonal skills, be able to deliver high levels of customer service, have excellent group management skills, be a strong critical thinker, and have the ability to problem-solve. You will need to be flexible and adaptable in tailoring trips to suit individual needs, abilities and expectations.
Essential to have a Driver's license category B, and the Taxi Driver License endorsement, which gives the ability to drive a van up to 8 passengers. If you have a Class B license, then it's easy to get the Taxi Endorsement. Needs to take a theory test and get a health check with the doctor.
Key Responsibilities
- First and foremost, uphold our mission "Create great memories for our guests"
- Ensure trips are run in a safe and timely manner
- Reliable, self-motivated and enthusiastic with strong communication skills and the ability to talk with people from different cultures and backgrounds
- Physically fit and enjoy being outdoors in all weathers
- Cleaning and drying of client paddling gear (wetsuits, PFD's, splash jackets and neoprene booties)
- Ensure that vehicles are cleaned and fueled as required after the tours
- Maintain a clean and organized work space at base and storage room
- Engage with guests and be attentive to their needs
- Must be able to lift, load and unload rafts/kayaks from a trailer or to a car roof
- Must be able to work in a team environment
- To deliver informative trips educating guests about the local culture and history
- Conduct tour talks while driving to locations and at viewing points along tour route
- Be aware of weather forecast and monitor weather conditions: river levels, wind, rain and air temperature
- Follow Outdoor Norway's operating procedures and safety standards.
Key Attributes
- Must be flexible and able to work weekends and public holidays
- Be organized and well presented
- Have the ability to manage risk and keep people safe when challenging clients to get out of their comfort zone and push their limits
- You must have strong communication skills and the ability to talk with people from different cultures and backgrounds
- You must be reliable, self-motivated and enthusiastic
- Physically fit and enjoy being outdoors all day in all weather conditions
- You need to love what you do
Eligibility Criteria
- Rafting Guide Certification on rivers grade III and above or at least three years previous experience on Grade III & IV
- Whitewater kayak qualification or at least three years previous experience guiding on up to Grade III & IV whitewater
- Current first-aid certification including CPR (minimum 16 hours course within the last 3 years)
- Driver's license category B, and the Taxi Driver License endorsement
- Must have excellent spoken and written English skills
- Candidates with a Driver's license category D1 for minibus are at a strong advantage.
- Wilderness First Aid or Wilderness First Responder (8 to 10 days course)
- Whitewater Rescue Technician Certification
- A degree or equivalent in Outdoor Recreation
- At least three years experience working in the outdoors and adventure tourism industries
- Have experience guiding/leading other outdoor activities such as mountain biking, hiking and stand up SUP boarding
- Norwegian language skills as well as any other additional languages spoken
About Outdoor Norway
Outdoor Norway is a Norwegian outdoor apparel brand with operations in India for adventure clothing and gear, focusing on sustainable materials.
