Customer Success Renewals Intern

Role overview & Key responsibilities:

We are looking for a proactive and detail-oriented Renewals Intern to support our Customer Success team in managing client renewals, ensuring timely follow-ups, and maintaining strong customer relationships. This role offers hands-on exposure to client communication, sales operations, and revenue retention strategies.

• Assist in tracking upcoming and overdue contract renewals
• Coordinate with clients for renewal discussions and follow-ups
• Support in preparing renewal proposals, quotations, and documentation
• Maintain and update renewal data in CRM systems
• Work closely with internal teams (Sales, Operations, Finance) for smooth execution
• Support in improving renewal processes and reporting metrics