Associate Finance - Cash & Bank

ParentPay Group is Europe's leading software product company and the UK's largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.

Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.

ParentPay Group's new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.

Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.

Key Responsibilities

Cash Application & Receipt Processing

• Post customer receipts, including BACS payments, credit card receipts, and other banking transactions, from banking platforms to customer accounts on a daily basis.
• Ensure accurate and timely allocation of cash receipts against outstanding customer balances.
• Investigate and resolve unapplied or unidentified cash receipts.

Banking Operations

• Raise and process payments through banking systems in accordance with company policies and approval procedures.
• Process and bank customer cheques, ensuring accurate recording and timely deposit of funds.
• Monitor daily banking activity and maintain accurate transaction records.

Reconciliations

• Perform daily, weekly, and monthly bank reconciliations.
• Investigate and resolve reconciliation discrepancies promptly.
• Maintain supporting documentation and audit trails for all banking transactions.

Customer & Stakeholder Management

• Contact customers to obtain remittance advices and supporting payment information.
• Liaise with Credit Control, Accounts Payable, and other finance teams to identify, validate, and accurately post transactions.
• Support timely resolution of payment allocation queries and customer account discrepancies.

Process Improvement

• Work closely with the Cash & Bank Manager to identify opportunities to streamline and improve cash application and banking processes.
• Support implementation of process enhancements, controls, and automation initiatives.
• Contribute to maintaining high standards of accuracy, compliance, and operational efficiency.

Skills, Knowledge and Expertise

• Experience in cash application, accounts receivable, banking operations, or a similar finance role.
• Strong understanding of bank reconciliations and cash allocation processes.
• Experience working with banking platforms and financial/accounting systems.
• High attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Effective communication skills with the ability to engage with customers and internal stakeholders.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Excel and other Microsoft Office applications.

Preferred Qualifications

• Degree or diploma in Accounting, Finance, Business, or a related field.
• Experience working in a shared services or multinational finance environment.

Key Competencies

• Attention to Detail
• Customer Focus
• Team Collaboration
• Accountability
• Time Management
• Process Improvement Mindset
• Problem Solving and Analytical Thinking