Specialist, Financial Operations

Key Accountabilities:

Invoicing & Billing 
• Prepare, review, and issue customer invoices in line with contracts and billing schedules 
• Validate billing/product data to ensure accuracy and completeness 
• Manage invoice adjustments, credit notes, and corrections 
• Track billing cycles and ensure deadlines are consistently met 
• Partner with stakeholders to resolve billing discrepancies and disputes 
 
Financial Operations 
• Support accounts receivable and billing-related financial processes 
• Assist with general ledger postings linked to invoicing activities 
• Ensure all transactions meet internal controls and compliance standards 
 
Reconciliation & Reporting 
• Reconcile billing data with CRM and financial systems and records 
• Investigate and resolve discrepancies promptly 
• Support reporting on key invoicing metrics such as accuracy and turnaround time 
 
Stakeholder Collaboration 
• Act as a key contact for invoicing queries from internal teams and customers 
• Work closely with Sales, Finance, and Operations to ensure billing accuracy 
• Communicate clearly and proactively on invoice status and resolution 
 
Continuous Improvement 
• Identify opportunities to streamline and improve invoicing processes 
• Support automation and standardisation initiatives 
• Contribute to maintaining documentation and best practices

Qualifications & Experience

Required 
• Bachelor's degree in Finance, Accounting, Commerce, or a related field 
• 1–3 years of experience in invoicing, billing, or financial operations 
• Strong understanding of accounts receivable and billing fundamentals 
• Proficiency in Excel and ERP systems (Oracle preferred) 
• Strong attention to detail and problem-solving skills 
 
Preferred 
• Experience working in a shared services or global environment 
• Exposure to automated billing tools or process improvements 
• Understanding of revenue recognition principles