IT Intern

• About Peepul 6.5 million students. 291,000 teachers. 90,000+ schools. That's the scale of what Peepul is changing — and this role sits at the centre of it. Peepul is an education non-profit working with state governments in Delhi and Madhya Pradesh to drive systemic reform at scale. We've received international recognition — including the Commonwealth Education Award for Innovation — and are backed by India's leading CSR funders and global partners. Our model is simple: embed, deliver, measure anchored in system-level change, in partnership with governments. We are a growing organisation with an ambitious strategy and a strong evidence base. Join us in our mission to create a world where every child has equal access to high-quality education. Learn more about our transformative work at http://peepulindia.org

About the Role To provide support in day-to-day IT operations, with a focus on software, email systems, user support, IT security, and basic troubleshooting.

Responsibilities would include (but not limited to): • Provide first-level support for software, email, internet, and user-access-related issues. • Support installation, configuration, and updating of software and applications. • Assist in managing official email accounts, user access, and basic IT systems. • Maintain records of IT assets, software licences, users, and IT-related issues. • Assist in identifying and reporting phishing, suspicious emails, cyber-security threats, and other potential IT frauds. • Support data backup, access control, and basic IT security practices. • Coordinate with external IT vendors/service providers when required. • Prepare basic IT reports and documentation. • Assist the IT Officer in other technology-related activities and projects.

Potential for Continuation The internship will initially be for 3 months. Based on performance, learning ability, and organisational requirements, the intern may be considered for continuation as an IT Associate subject to appraisal and vacancies arising at Peepul.

• • Educational Background: Pursuing MCA / BCA / B.Tech (IT/Computer Science) or equivalent.
• • Technical Skills: Basic knowledge of operating systems, networking, MS Office/Google Workspace, email systems, and software applications.
• • Other Skills: Good problem-solving and troubleshooting skills, basic understanding of cybersecurity and data protection, good communication and documentation skills, and willingness to learn and work across different IT requirements.
• • Preferred Experience: Prior exposure to IT helpdesk or user support, familiarity with basic cybersecurity practices, or hands-on experience with office IT systems will be an added advantage.