Manger - E Commerce

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Job Description

Manger - E CommerceWe are looking for a commercially driven Key Account Manager to manage and grow strategic e-commerce accounts such as Amazon, Flipkart / Nykaa / Quick Commerce. The role will own revenue, profitability, availability, visibility and overall account performance, while building strong relationships with key platform stakeholders.

KEY ROLES & RESPONSIBILITIES

• Own monthly and annual sales targets and drive revenue growth across assigned e-commerce accounts.

• Develop and execute Annual Business Plans / Joint Business Plans with key accounts.

• Build strong relationships with Amazon, Flipkart, Nykaa / quick commerce partners.

• Drive assortment expansion, new product launches, pricing, promotions and online visibility.

• Ensure strong product availability, catalogue hygiene, fill rates and order fulfilment across portals.

• Monitor inventory, forecasts, open orders, cancellations and operational KPIs; partner with Supply Chain to improve service levels.

• Lead negotiations on Terms of Trade, margins, trade spends, promotions and commercial agreements.

• Track account profitability, trade investments and costs; identify opportunities for profitable growth.

• Analyse account performance and consumer/platform data to identify growth opportunities and corrective actions.

• Drive timely resolution of claims, deductions, credit notes and receivables in partnership with Finance.

• Collaborate with Marketing, Supply Chain, Demand Planning, Finance and Customer Service teams to deliver account plans.

• Seniority: Mid Level
• Education: Bachelor's degree required
• Languages: English