IN-Specialist 2_Lnd operations_Hr Shared Services_IFS_Gurgaon

Job Description Job description · Role of Learning Operations specialist with key responsibilities around LMS administration and management · Playing an important role in helping manage the L&D operations · Supporting L&D interventions with smooth and seamless logistical and operations support · Providing support to the team in managing and coordinating the L&D programme · To ensure accurate, timely and high-quality reporting across HC metrics. · To create & deliver analysis of Learning & Development to identify actionable insights. · To gather data from various sources, and analyzing large data sets to create consumable reports/presentations. Responsibilities Learning & Development · Co-ordinate with business and HC team to execute L&D frameworks. · Support assessment of technical and professional development needs of business units · Support in executing Role based curriculums – technical and behavioral Learning infrastructure management · IT Infrastructure management inside the class room · Seating arrangements · External venue management · Class logistics management – stationery, training materials and food and beverage Learning helpdesk · Resolving learners queries (pre and post course) · Provide technical support on LMS and e-Learning courses Learning Management System – Vantage · Create / Maintain course offerings and curriculums · Enrolment Management (Proxy Enrolment, Early cancellations, Late Cancellations, waitlists) · Managing transcripts · Administering evaluations · Administering assessments · Sending calendar invites and reminders · Announcing courses - Upload attendance, closing offerings · Virtual learning support - Create Web-Ex/ Live meeting events Reporting · Generating periodic dashboards and reports from Vantage/CSOD. Mandatory Skillsets · Good knowledge of Excel, VBA, Macros, PowerPoint. · Ability to take ownership and handle various & confidential HR/L&D data · Ability to prioritize the work and deliver high quality on time. · Flexible and willing to go the extra mile to meet the requirements of the work · Should have an analytical mindset · Should be able to suggest opportunities for automation, scheduled reporting rather than manual work Preferred Skillsets Clarity of thought · Good Communication and Interpersonal skills Educational qualification- Mba Experience-1-3 years

• Experience: 1+ year
• Seniority: Entry Level
• Education: Bachelor's degree preferred
• Languages: English