Benefits Associates- Client Facing (Must have excellent Comm Skills)

Essential Duties and Responsibilities
•  Serve as the primary benefit contact for clients during open enrollment 
•  Support sub-departments (underwriting, system operations, client relations, etc) with renewal preparation
•  Validate client benefit plans for accuracy and perform quality checks of benefits-related data prior to delivery
•  Provide guidance to ensure regulatory compliance
•  Present and deliver Client renewals with minimal oversight
•  Communicate and educate Client on all benefit offerings and products
•  Work directly with insurance carriers and vendors with specific plan questions
•  Advise employees on their options and help them navigate complex decisions about their benefits 
•  Review and provide various reports using internal tools to update progress of open enrollment
•  Review the accuracy of employee benefits data within HR information systems (HRIS)
•  Perform post open enrollment validation
•  Other tasks and duties assigned related to benefit administration

Knowledge, Skills, and Abilities
• Strong organizational, analytical, time management, and problem-solving skills
• Experience working with HRIS platforms and able to quickly learn new software systems
• High attention to detail 
• Ability to listen, understand, read, and communicate effectively both in writing and verbally in a professional environment
• Understand project scope, timelines, and milestones
• Experience leading others and project/task management
• Ability to de-escalate roadblocks using effective communication and best practices