Sales Support Executive

Support Executive

Roles and Responsibilities

• Maintain prospect databases, Zoho records, follow-up trackers, and reminders.
• Prepare quotations and price request formats.
• Coordinate with internal teams for pricing, stock, product details, and documentation.
• Send initial emails based on drafts shared by the Business Development Executive or Business Development Officer.
• Prepare basic customer and company research before outreach.
• Ensure data accuracy and timely updates in Zoho, trackers, and reports.
• Provide data and record support to the Digital Marketing team.
• Support meeting scheduling, follow-up planning, and document organization.
• Maintain proper filing of customer communication, quotations, and related documents.

Required Skills

1. Basic Communication Skills

• Good written English.
• Basic spoken English.
• Clear and professional email drafting ability.

2. Computer and Software Skills

• Good working knowledge of MS Excel.
• Basic knowledge of Word and PowerPoint.
• Proficient in computer operating.

3. Coordination Skills

• Ability to coordinate with sales, purchase, dispatch, accounts, and marketing teams.
• Good follow-up skills.
• Ability to handle multiple tasks without missing timelines.

4. Data Management Skills

• Accuracy in entering and updating customer data.
• Ability to maintain clean records and organized documents.

5. Support and Execution Skills

• Ability to prepare quotes and price request sheets carefully.
• Ability to send emails from approved drafts without mistakes.
• Ability to handle repetitive work with consistency.
• Basic internet research skills for customer and company background checking.

6. Work Attitude

• Responsible and disciplined.
• Good listening skills.
• Willingness to learn.
• Team player.
• Ability to work with confidentiality and process discipline.

Requirements

Preferred Candidate Profile

• Graduate in any stream.
• 1 to 3 years of experience in sales support, back office, business development support, CRM support, or coordination role.
• Experience in manufacturing, export, industrial products, or B2B business will be preferred.
• Familiarity with quotation handling, customer records, and follow-up tracking will be an advantage.

Benefits

Salary: Best as per industry standards

Bonus

Provident Fund

Leave Encashment

International Exposure