AI Engineer

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner. We're looking for an AI Engineer who can design, build, and deploy real-world systems powered by large language models (LLMs). This is a hands-on role for someone who thrives on rapid prototyping, structured experimentation, and building scalable, production-ready AI pipelines. You'll design and implement LLM-powered and agentic workflows for real-world business use cases. Build and refine prompting strategies, evaluation frameworks, and monitoring pipelines for deployed models. Develop retrieval-augmented generation (RAG) systems by integrating vector databases, APIs, and internal tools. Collaborate closely with backend and product teams to deliver seamless AI experiences in production. Establish metrics and observability to ensure system reliability and performance. Research and experiment with new models, frameworks, and orchestration tools to continuously enhance Reelo's AI capabilities. Contribute to internal documentation, best practices, and knowledge sharing across teams.

2–4 years of experience in software engineering or applied machine learning. Strong command of Python and familiarity with frameworks such as LangChain, LlamaIndex, or FastAPI. Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.) and vector databases (Pinecone, FAISS, Weaviate). Solid understanding of retrieval systems, embeddings pipelines, and prompt engineering. Proficiency with RESTful APIs, JSON, and async programming. Familiarity with deploying systems in cloud environments (AWS, GCP, or Azure) using containerized or serverless setups. Strong problem-solving, documentation, and collaboration skills. A builder's mindset — curious, experimental, and eager to ship features that make a real impact.