Customer Success Manager

We are seeking a dynamic and driven Customer Success Manager with a minimum of 3 years of experience in the Ecommerce Retail Industry. You will be responsible for managing key accounts, driving product marketing initiatives, and ensuring customer success. This is a critical role, requiring a deep understanding of the operational challenges faced by large marketplaces and brands. Rubick.ai is one of the fastest-growing eCommerce enablement platforms. We specialise in Product Discovery, Search, and Market Intelligence for marketplaces, brands, and sellers. We offer an end-to-end full-stack Product Information, Cataloging, and Marketing platform as a solution for eCommerce. Rubick works with companies like Myntra, Amazon, Ajio, TataCliq, Hudson Bay US, The Luxury Closet, and Myers, across India, US, Singapore, Australia, UAE and other international markets.Visit us: https://os.rubick.ai/

Minimum 3 years of experience in the ecommerce retail industry, specifically in areas of cataloging, category management, product development. Within the retail ecommerce space. Proven track record of managing key accounts and driving customer success. Strong communication and presentation skills. Ability to understand and address the operational challenges of large-scale marketplaces or brands. Excellent organizational and multitasking skills. Strong problem-solving abilities and a customer-first mindset.