Network Security Engineer

• Install, configure, and troubleshoot FortiGate and CheckPoint firewall solutions.
• Provide onsite and remote technical support to customers.
• Diagnose and resolve network connectivity, security, and firewall-related issues.
• Perform implementation, configuration changes, upgrades, and routine maintenance of network security devices.
• Coordinate with customers to understand technical requirements and ensure timely issue resolution.
• Maintain accurate documentation of configurations, incidents, and implementation activities.
• Collaborate with internal teams to deliver high-quality customer support and project execution.
• Good hands-on experience with FortiGate or Check Point firewall technologies.
• Strong understanding of networking fundamentals, including TCP/IP, routing, switching, VLANs, VPNs, and firewall concepts.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field.
• Relevant Fortinet or Check Point certifications are an added advantage.
• Good troubleshooting and analytical skills.
• CCNA Certification is mandatory.
• Excellent communication and customer-handling skills.
• Ability to work independently as well as in a team environment.
• Proficiency in Malayalam is mandatory for effective customer interactions.
• Willingness to travel for onsite support and implementation activities.