Product Evangelist

Product Evangelist – Customer Experience & Growth

Love talking to people? Obsessed with great products? This one's for you.

**Company:**Offrd (Sequoia AT) – AI-powered HR platform for Indian businesses

**Location:**Trivandrum / Kochi / Chennai

**Experience:**Freshers welcome! (0–6 months experience)

**Role type:**Full-time, customer-facing

Why this role is different

Most entry-level jobs bury you in tickets and targets. This one doesn't. You'll be the face and voice of Offrd — an AI-powered HR platform used by hundreds of Indian businesses. Your job is simple: talk to customers, show them what our product can do, help them succeed, and build relationships that last.

**The workload is light. The impact is not.**You'll get direct exposure to the founder, real customers, and real business decisions from day one — the kind of learning that takes years in a big company.

What you'll actually do

• **Be the voice of Offrd —**run product demos on Zoom/Meet, welcome new customers, and make them feel at home.
• **Chat, call, connect —**answer customer questions over calls and chat, and turn confused users into happy fans.
• **Show off the good stuff —**introduce customers to premium features and help them see the value in upgrading.
• **Network like a pro —**build genuine relationships with HR and business owners across India.
• **Be the customer's champion —**pass feedback to the product team and help shape what we build next.

Who we're looking for

• A natural people person— you genuinely enjoy conversations, not just tolerate them.
• Excellent communicator— fluent, confident spoken English (Hindi is a big plus for our North Indian customers).
• Dynamic and self-driven— you don't wait to be told; you spot opportunities and go after them.
• Product-passionate— you love exploring apps, understanding how they work, and explaining them simply.
• Calm under pressure— when a customer reports a problem, you solve it with a smile, not a panic.
• Fresher or up to 6 months experience— in customer success, sales, support, demos, or anything people-facing. Attitude matters more than your resume.

One honest thing you should know

Our customers are business owners and HR teams — and they sometimes need us in the evenings or on weekends. So this role needs someone happy to take a call or reply to a chat outside 9-to-6 hours. In return, the overall workload is genuinely light, and we're flexible with you too. If you see "always reachable, rarely overloaded" as a fair trade, we'll get along great.

What's in it for you

• **Fast-track learning:**work directly with the founder and core team of a growing SaaS startup.
• **Real ownership:**your customers, your relationships, your wins.
• **A career springboard:**this role grows into customer success leadership, product, or growth roles.
• **A product people actually use:**see your work make a difference for real businesses every single day.

Sound like you?

Don't overthink the application. Send us your resume with 2–3 lines on why you love talking to people — that tells us more than any certificate.