AR - Team Lead

• Supervise the daily operations of a team of AR Analysts, ensuring timely claim follow-ups, denial management, and appeal filings.

• Monitor productivity and quality metrics to hit targets for Cash Collections, Denial Rates, and Days in AR

• Strong analytical capabilities, excellent English communication (for client interaction/calling), and proven team management experience

• At least 5+ years of experience in physician and hospital billing

• Analyze and address complex denials, rejections, and underpayments while serving as a process expert in AR workflows, payer guidelines, and billing systems.  

• Conduct root cause analysis for recurring issues and propose corrective actions to ensure compliance with turnaround time, productivity, and quality standards.  

• Assist the team with escalated issues and client inquiries, providing feedback and coaching to enhance team performance.  

• Support the training of new employees and promote ongoing knowledge sharing within the team.  

• Collaborate with internal departments, such QA, Training team to resolve issues and prepare daily and weekly performance reports.  

Requirements

• 3–7 years of experience in Medical Billing AR, with at least 1–2 years in a leadership or supervisory role.

• Strong knowledge of the US healthcare system, insurance payers, EOBs, ERA, and denial management.

• Experience with Medicare, Medicaid, and commercial insurance follow-up and proficiency in medical billing software and practice management systems.

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• Advanced knowledge of AR aging, collections, and revenue cycle management (RCM).

• Strong analytical, communication, and problem-solving skills, Ability to manage team performance and meet client KPIs..  

• Experienced in managing high-value and aged accounts receivable with strong analytical and problem-solving abilities.  

• Effective communicator with the capability to mentor and support team members.  

• Strategize and assign outstanding claims to team members for optimal follow-up and collections.

• Conduct root cause analysis (RCA) on unresolved or denied claims to formulate corrective strategies.

• Manageclient communications, handle escalated claim issues, and present weekly/monthly business reviews and mentor associates, track productivity (SLA compliance), and manage team attrition and shrinkage

Interested candidates can send their updated resumes to: twinkleamaldia@shai.health

(Mail subject line: "Applying for Experienced********Hospital Billing Executive" for any quires call to this number 9500202989).