S
Technical Service Officer
Sherwin-Williams
Faridabad
Full-Time
0-3 Years experience
Description
ESSENTIAL JOB FUNCTIONS:
- Mandatory Process Validations
- CCT test panel preparations
- Complaint Handling & Troubleshooting
- High‑severity issues often extend beyond one week.
- Certain critical cases require round‑the‑clock monitoring across shifts.
- Business Protection Against Competition
- Product Trials & Growth Initiatives
- Ongoing and upcoming trials for alternate paint systems to protect existing business.
- New business trials in progress or pipeline.
- Ongoing Customer & Commercial Support
- Regular visits to monitor competitor activity and maintain relationships with key decision‑makers.
- Paint inventory management at customer sites and regional warehouse.
- Payment follow‑ups and commercial coordination
Eligibility Criteria
- Seniority: Mid Level
- Languages: English
About Sherwin-Williams
Sherwin-Williams is a global leader in paints and coatings, with operations in India for industrial and protective coatings, focusing on innovation and sustainability.