Front Desk Executive

We are seeking a highly organized and customer-focused Front Desk Executive to join our team. The Front Desk Executive will serve as the first point of contact for visitors, clients, and employees. The ideal candidate should have excellent communication skills, a welcoming demeanor, and the ability to manage various administrative tasks efficiently.

Responsibilities:

Customer Interaction:

• Greet and welcome visitors with a professional and friendly demeanor.
• Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.

Visitor Assistance:

• Provide assistance and information to visitors, ensuring a positive experience.
• Maintain a neat and organized front desk area.

Administrative Support:

• Perform general administrative tasks, including data entry, photocopying, and filing.
• Manage and distribute incoming and outgoing mail and packages.

Appointment Scheduling:

• Schedule and confirm appointments for clients and internal meetings.
• Coordinate meeting room bookings and ensure proper setup.

Communication Hub:

• Serve as a central point of communication between departments and individuals within the organization.

Record Keeping:

• Maintain accurate records of visitors, appointments, and phone calls.
• Compile and provide reports as needed.

Problem Resolution:

• Address and resolve issues or concerns raised by visitors or employees promptly.
• Escalate matters to the appropriate personnel when necessary.

Requirements

• To perform all receptionist and clerical duties at the desk of the Firm's main entrance.

• Proficiency in Microsoft Office (Word, Excel, Power Point),

• Good communication skills in Marathi and English,

• Strong organizational and time management skills,

• Documentation Management,

• Calls Management,

• Oral / Verbal Communication

• Presentable Personality.