Front Desk
Shri Krupa Services
Description
Role Summary
The Front Office & HR Support Executive is responsible for managing front desk operations, employee documentation, attendance tracking, and providing administrative support. The role includes coordination with HR, accounts, and site supervisors to ensure accurate employee record maintenance and smooth office operations.
Key Roles & Responsibilities
- Front Desk & Visitor Management
Receive visitors at the front desk by greeting, welcoming, and directing them appropriately.
Handle incoming phone calls, screen calls, and forward them to the concerned departments.
Ensure professional communication and maintain a welcoming reception environment.
- Clerical & Office Support
Perform general clerical tasks such as filing, photocopying, and document organization.
Maintain proper records and documentation related to administrative and HR activities.
- Employee Documentation & KYC Management
Collect KYC and joining documents from site supervisors for newly joined employees.
Follow up with supervisors to ensure timely submission of employee documents.
- PF & ESIC Registration Support
Generate ESIC numbers and UAN numbers through the online portal for employees of SKSPL, MMS, MGS, and Trident (including PCMC clients).
Maintain records and assist employees with PF and ESIC registration processes.
- Attendance Management
Maintain daily attendance records for SKSPL staff at the Back Office locations in Pune and Mumbai.
- Employee Query Handling
Address employee queries related to UAN name correction, PF mismatches, and ESIC addition or deletion.
Maintain Excel records for PF office letters, forms, and employee correction requests.
- HR & Accounts Coordination
Prepare employee account details files for newly joined employees and submit them to the Accounts Department.
Assist HR in preparing joining letters, work letters, and employee lists for clients such as Force Motors.
- Employee Benefit Documentation
Receive applications from employees for Leave with Wages and Bonus.
Forward documents to the concerned department for further processing.
- Office Records & Register Maintenance
Maintain inward and outward registers, courier registers, and other office records.
- Stationery & Office Supplies Management
Prepare a monthly list of front office stationery, pantry items, and housekeeping materials.
Issue stationery and office supplies to employees as required.
- Housekeeping Coordination
Monitor daily activities of housekeeping staff and ensure office cleanliness and maintenance standards.
- Administrative Reporting
Prepare administrative reports such as inventory reports and other reports as required by the Admin Department.
About Shri Krupa Services
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