Senior Supervisor

The Senior Supervisor - Supply Chain is responsible for leading and coordinating supply chain operations, including procurement, logistics, inventory management, and distribution. This role ensures that all supply chain activities are executed smoothly, cost-effectively, and in compliance with company policies and industry regulations.

Key Responsibilities:

1. Leadership and Supervision:• Manage and mentor a team of supply chain professionals.• Conduct performance reviews and provide feedback and training to staff.• Maintain the performance rating sheet for delivery partners, FAS, and area supervisors based on errors and distribution health.
2. Procurement and Vendor Management:• Develop and maintain relationships with suppliers and vendors.• Negotiate contracts and terms to ensure favorable pricing and quality.
3. Logistics and Distribution:• Oversee the planning and coordination of transportation and distribution activities.• Ensure timely delivery of goods to customers and other company locations.• Implement the FAS program and reduce errors in the last-mile deliveries.• Implement the line-to-line buffer program and maintain proper backup channels to avoid late deliveries and increase the on-time delivery rate.
4. Inventory Management:• Monitor and manage inventory levels to optimize stock and reduce costs.• Maintain the inventory of the entire allocated area, including micro warehouses and hubs.• Implement inventory control procedures to minimize losses and discrepancies.
5. Order Management:• Forecast orders and manage orders effectively.• Ensure to reduce the issues of the first order and maintain the best customer experience for new order deliveries.
6. Process Improvement:• Analyze supply chain processes and identify areas for improvement.• Implement best practices and innovative solutions to enhance efficiency and reduce costs.• Increase the B2B apps and outlets experience and reduce everyday bottlenecks.• Responsible for planning the growth of areas and implementing new processes to increase business in their regions.
7. Communication and Collaboration:• Communicate with the morning logistics team and area supervisors and change processes based on routes health and reports.• Work closely with other departments such as Sales, Marketing, and Production to align supply chain activities with business goals.• Coordinate cross-functional projects and initiatives.• Visit the routes regularly to have an overview of routes' health and delivery processes.
8. Compliance and Reporting:• Ensure compliance with industry regulations and company policies.• Prepare and present reports on supply chain performance to senior management.• Maintain day-to-day operations TAT reports and report any bottlenecks to higher management on a daily basis.
9. Risk Management:• Prevent risks and take necessary measures to avoid breakdowns.• Take decisions in unanticipated situations considering the company's growth and customer experience in mind.

Bachelor's degree or equivalent in Supply Chain Management, Logistics, Business Administration, or a related field. A Master's degree or professional certification (e.g., CSCP, CPIM) is a plus.