Student Engagement Executive

As a member of the Student Engagement Team, you will play a pivotal role in ensuring effective student interaction and support. Your responsibilities will revolve around managing study materials, facilitating software access, coordinating communication channels, and overseeing student payments.

Responsibilities: • Generate and allocate login credentials for Simandhar & Becker study software. • Coordinate the dispatch of study materials to enrolled students. • Monitor and manage the inventory of study materials and books. • Assist in integrating students into relevant Simandhar Telegram groups. • Oversee outstanding student payments and update CRM tool records accordingly. • Conduct feedback sessions with students to refine process orientation. • Collaborate in scheduling classes based on faculty availability. • Ensure timely communication of updates and changes to relevant students.

Bachelor's degree, or MBA. A proactive attitude towards problem-solving and conflict resolution. Prior experience in customer service or student support is advantageous. Excellent communication and interpersonal skills with a customer-focused approach. Proficiency in basic computer skills and familiarity with CRM tools is preferred. Strong organizational abilities and attention to detail.