Junior Technical Content Writer
SKO Systems
Description
We are searching for a Junior Technical Content Writer with 0 to 1+ years' experience willing create, optimize high-quality technical documentation that simplifies complex technical concepts across product development, implementation, and support phases of SDLC. This role will play a pivotal part in building documentation processes, collaborating across teams, helping senior writers and aligning content strategy with organizational and product growth goals. Essential Functions / Deliverables
| Technical Documentation Writing & Editing – Develop clear, concise, and accurate documents including User manuals, Quick guides, Troubleshooting guides & Release notes. | |
| Collaboration with Technical Teams – Liaise with product managers, developers, BAs, QA, and support team to collect and validate technical information. | |
| Template & Information Development – Design reusable content templates and maintain logical information hierarchies across documents. | |
| Visuals, Diagrams & Content Enhancements – Create and maintain organizational content, sequence, infographics, visuals to complement written material. | |
| User Experience & UI Content Support – Develop user-facing content like tooltips, UI text, and contextual help content. | |
| Multi-Audience Content Management – Tailor documentation for technical, semi-technical, and non-technical stakeholders. | |
| Maintain Documentation Repositories – Maintain content libraries and version control using ADO, Zoho, SharePoint, Wiki etc. | |
| Project & Time Management – Prioritize and align documentation delivery with sprint timelines and release cycles. | |
| Review and Proofread Content – Ensure spelling, grammar, formatting, and basic structure are accurate. | |
| Learning & Development – Stay updated with writing standards, tools, and basic domain knowledge. |
Requirements
Education: Bachelor's degree in a
technical field (e.g., Computer Science, Engineering, Information Technology,
or Technical Communication)
**Certifications:**Not mandatory. Technical writing (Markdown) or
communication certifications are a plus
**Required Years and Area of Professional Experience
:**0 to 1+ years of experience
in technical writing, preferably in software development, IT, or engineering
domains
Critical Professional Related Technical/Computer
Skills :
Documentation Skills:User
manuals, process documentation, technical specifications
Tools & Platforms: Familiarity
with MS Office and content tools like Confluence or Markdown editors
Content Structuring: Information
structuring, centralised content templates, topic-based writing
DDLC Knowledge: Understanding of the Document Development Life Cycle and ability to write for multiple phases (development, deployment, support)
MS-copilot or AI Documentation tools: Understanding and use of AI tools for documentation
Professional competencies :
· Willingness to learn technical concepts
· Detail-oriented and organized
· Able to follow style guides and templates
Good interpersonal and collaboration skills
Experience with:
Creating documentation for software products or enterprise
applications
user-centric content development
Working in Agile environments with distributed teams
Knowledge, Skills & Abilities :
· Ability to translate complex technical concepts into clear, user-friendly language
· Strong grasp of technical writing standards, versioning, and formatting
· Ability to transform technical input into simple, readable content
· Comfortable using versioning tools like SharePoint, Google Docs, or Git-based systems
Ethics & Compliance : This position requires full commitment to fostering the highest standards while promoting an ethical and compliant culture. Integrity, honesty, respectful treatment of others, and willingness to speak up when misconduct or concerning behaviours are evident are essential.
About SKO Systems
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