Analyst

Description

The incumbent will join the Fees & Expense Management department, where they will be responsible for analyzing and reconciling various fees related to Brokerage, Clearing, and Exchange services in line with client service-level agreements.

The role involves understanding and calculating various fees and handling tasks related to invoice processing for a wide range of over the counter (OTC) and Listed Derivatives products.

A significant part of the role involves collaborating with external vendors such as brokers, clearing firms, agent banks and custodians. The role also involves optimization of costs and processes, reducing invoicing errors, improving data quality, and automating manual tasks which calls for collaboration with number of internal teams such as Projects, Development, Quality Assurance and Business Analysts.

Job Responsibilities

• Reconcile fees related to OTC products such as CDS, IRS, FX, Equity, and Bonds.

• Utilize the Smartstream Fees & Expense Management solution to match client data, identifying and resolving exceptions through a structured dispute management process.

• Investigate client and vendor inquiries across a wide range of areas, including invoices, brokerage calculations, fees, volumes, and global exchanges.

• Collaborate with external vendors and clients to resolve disputes and address any discrepancies.

• Ensure all SLAs are adhered to and escalate any critical issues in a timely manner.

• Engage in client and stakeholder management

• Analyze existing systems and procedures, providing recommendations for enhancements. Work with internal teams to resolve billing issues and optimize systems and processes.

• Contribute to the development and refinement of systems, processes, policies, and procedures.

• Engage in Functional User Acceptance Testing (UAT)

Key Skills

• 2-3 years of experience in financial services or capital markets.

• Strong communication and interpersonal skills for interaction across various levels of internal management and external stakeholders.

• Solid understanding of investment banking, derivatives, and related products, along with knowledge of the Trade Lifecycle.

• Proficiency in Microsoft Office, particularly Excel.

• Strong analytical and numerical skills, with a critical-thinking mindset.

• A self-starter with excellent time management, problem-solving, and multi-tasking abilities.

• Ability to work both independently and as a part of a team.

• Prior experience in reconciliation related to Brokerage, Clearing and Exchange domain is an advantage.

Equality Statement

SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.