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SSocomec

ERP Project Manager

Socomec

Gurugram
Full-Time
0-3 Years experience

Description

ERP Project Management

  • Lead assigned HQ and local ERP projects, ensuring delivery within agreed timelines, budgets, and resource plans.

  • Define and validate project specifications, technical solutions, and deliverables in collaboration with business teams, HQ IT, and external partners.

  • Review and validate consultant developments and system changes before go-live.

  • Act as the ERP subject-matter expert for local projects and manage external resources for projects, enhancements, and support needs.

    User Services and Support

  • Ensure timely resolution of ERP incidents and service requests while meeting defined service-quality standards.

  • Provide clear communication to users regarding ERP issues, resolutions, and planned service activities.

  • Analyse incident trends and service indicators to identify recurring issues and improvement opportunities.

  • Define and implement preventive actions to enhance user experience and overall service performance.

    ERP LN Technical Architecture

  • Define, maintain, and document the ERP LN technical architecture, including environments, integrations, customisations, interfaces, reporting components, and dependencies.

  • Assess the architectural impact of new projects, enhancements, upgrades, and developments before implementation.

  • Validate technical designs for customisations, interfaces, workflows, reports, and data flows with HQ IT, infrastructure teams, and external partners.

  • Ensure solutions comply with functional requirements, security standards, performance expectations, scalability, and maintainability principles.

  • Monitor architecture risks, technical debt, and obsolescence, and recommend improvement or rationalisation actions.

    Security and Cost Management

  • Apply global IT security policies within the local operating context and recommend controls to address local constraints.

  • Support the estimation, monitoring, and optimisation of costs associated with ERP projects and services.

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Eligibility Criteria

  • Seniority: Mid Level
  • Languages: English

About Socomec

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