SB-1418 - Sales Development Representative (SDR)

Role Overview

We are looking for a proactive Sales Development Representative (SDR) with a strong focus on cold calling to support outbound sales efforts. The role involves reaching out to prospects, initiating conversations, qualifying interest, and setting up meetings for the sales team.

Key Responsibilities

• Make outbound cold calls to potential clients in US/Australia markets
• Introduce company services and generate initial interest
• Qualify prospects based on basic criteria (need, role, relevance)
• Schedule meetings or pass qualified leads to the sales team
• Follow up with prospects via calls, emails, and LinkedIn
• Maintain accurate call logs and update CRM
• Work on daily/weekly calling targets and activity goals
• Collaborate with Account Executives/ Sales Executives for smooth handover
• Stay updated on company offerings (AI, Cloud, Digital Engineering, GCC)

• 2–5 years in lead generation, Sales Development, tele-calling, or inside sales
• Experience in international calling (US/Australia) preferred
• Strong communication and phone presence
• Confidence in cold calling and handling objections
• Basic email and LinkedIn outreach skills
• Familiarity with CRM tools is a plus
• Basic understanding of IT services is preferred
• Target-driven and energetic
• Comfortable working in night/early morning shifts
• Resilient and consistent with high-volume calling
• Willingness to learn and improve